Privacy policy.
Last updated: November 2026
Sleep State of Mind respects your privacy and is committed to being transparent about how your personal information is collected, used and protected.
This Privacy Policy applies when you visit the Sleep State of Mind website, subscribe to our emails, complete Sleep Discovery, purchase a digital product, book a Sleep Architect service, submit a form or otherwise interact with Sleep State of Mind.
INFORMATION WE COLLECT
Depending on how you interact with Sleep State of Mind, we may collect:
Contact information
Such as your name and email address when you subscribe, make a purchase, book a service or contact us.
Sleep Discovery information
When you complete Sleep Discovery or related experiences, we may collect your responses to questions about your sleep patterns, routines, behaviours and environment in order to generate your results and provide personalized sleep content.
Purchase and booking information
When you purchase a product or book a service, we may receive information relating to your purchase, appointment and transaction. Payment card information is processed by the payment provider presented at checkout and is not directly stored by Sleep State of Mind.
Information you choose to provide
This may include information submitted through intake forms, emails, consultations, feedback or other communications with us.
Website and technical information
Our website and service providers may automatically collect information such as browser type, device information, IP address, pages visited, referral source and interactions with the website through cookies, analytics and similar technologies.
HOW WE USE YOUR INFORMATION
We use personal information only for reasonable purposes connected to operating and improving Sleep State of Mind, including to:
provide Sleep Discovery results and personalized experiences;
deliver purchased products and services;
manage appointments and customer accounts;
send service-related emails and reminders;
respond to questions and support requests;
improve our website, products and experiences;
understand how visitors use our website;
maintain security and prevent misuse; and
send editorial, promotional or marketing emails when you have provided the appropriate consent.
We do not sell your personal information.
EMAILS + MARKETING
If you subscribe to Sleep State of Mind emails, we may send you editorial content, sleep-related information, product or service updates and occasional promotional messages.
You can unsubscribe at any time using the unsubscribe link included in our marketing emails.
Unsubscribing from marketing does not prevent us from sending necessary transactional or service-related communications connected to something you purchased, requested or booked.
SERVICE PROVIDERS
Sleep State of Mind uses third-party platforms to operate different parts of the business. These may include services used for website hosting, email delivery, payments, scheduling, forms, analytics and delivery of Sleep Discovery experiences.
These providers may process personal information on our behalf when necessary to provide their services.
Current service providers may include Squarespace, Square, Lovable, Loops, Google and other technology providers supporting the website and Sleep Discovery experience.
Some service providers may process or store information outside Canada. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.
COOKIES + ANALYTICS
Sleep State of Mind and its service providers may use cookies and similar technologies to operate the website, understand website traffic and improve the visitor experience.
Your browser may allow you to block or delete certain cookies. Disabling some technologies may affect how parts of the website function.
HOW LONG WE KEEP INFORMATION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide ongoing access to products or services where applicable, and to meet legitimate business, accounting, legal or security requirements.
Information that is no longer reasonably required will be deleted, anonymized or otherwise securely disposed of where appropriate.
HOW WE PROTECT INFORMATION
We use reasonable administrative and technical safeguards, together with the security measures provided by the platforms we use, to protect personal information against unauthorized access, loss, misuse or disclosure.
No online system can be guaranteed to be completely secure, and we cannot guarantee the absolute security of information transmitted or stored electronically.
YOUR PRIVACY RIGHTS
You may contact Sleep State of Mind to ask about personal information we hold about you, request access to it, request correction of inaccurate information or ask questions about how your information is handled.
Where applicable, you may also withdraw consent to certain uses of your information, subject to legal, contractual or operational requirements.
CHANGES TO THIS POLICY
We may update this Privacy Policy as Sleep State of Mind evolves, new services are introduced or our privacy practices change.
The current version will be posted here with the date of the most recent update.
CONTACT
Questions or requests regarding privacy can be directed to Sleep State of Mind through the contact information provided on this website.
Sleep State of Mind
Vancouver, British Columbia, Canada
TERMS OF SERVICE
Last updated: November 2026
These Terms of Service govern your use of the Sleep State of Mind website and the products, services and experiences offered through Sleep State of Mind.
By accessing the website, purchasing a product, completing Sleep Discovery or booking a service, you agree to these Terms.
ABOUT SLEEP STATE OF MIND
Sleep State of Mind provides sleep education, editorial content, personalized sleep experiences and environmental sleep guidance.
Our offerings may include Sleep Discovery, Sleep Reset, personalized Sleep Blueprints, LIMINAL editorial content, Sleep Architect services and other digital products, educational resources or experiences introduced over time.
EDUCATIONAL — NOT MEDICAL
Sleep State of Mind provides educational, informational and environmental guidance.
Content, assessments, personalized results, recommendations and services offered by Sleep State of Mind are not medical advice and are not intended to diagnose, treat, cure or prevent any disease, sleep disorder or other medical or psychological condition.
Sleep State of Mind does not replace care from a physician, psychologist, licensed sleep specialist or other qualified healthcare professional.
If you have concerns about a medical condition, sleep disorder or significant change in your health or sleep, seek advice from an appropriate healthcare professional.
SLEEP DISCOVERY + PERSONALIZED CONTENT
Sleep Discovery and related personalized products are designed to help you explore patterns in your sleep, behaviour, routines and environment.
Results are generated using the information you provide and are intended as educational tools rather than clinical assessments or diagnoses.
The usefulness of personalized content depends in part on the accuracy and completeness of the information you provide.
Individual experiences and results will vary. Sleep State of Mind does not guarantee a particular sleep outcome or improvement.
DIGITAL PRODUCTS
Digital products and personalized materials are provided for your personal, non-commercial use.
Unless otherwise stated, purchasing a digital product does not transfer ownership of the underlying content, methodology, design or intellectual property.
You may not reproduce, resell, publish, distribute, license or commercially exploit Sleep State of Mind materials without written permission.
SLEEP ARCHITECT SERVICES
Sleep Architect is an educational and environmental consultation focused on the relationship between the sleeper and their sleep space.
Recommendations may consider factors such as light, sound, temperature, layout, sensory environment, routines and other elements affecting the experience of the bedroom and night.
Sleep Architect is not interior design, architecture, engineering, medical treatment or clinical sleep therapy.
You remain responsible for decisions you make based on recommendations, including purchases, changes to your home or environment and decisions relating to your health.
BOOKINGS, PAYMENTS, CANCELLATIONS + REFUNDS
Prices, payment requirements, booking conditions, cancellation policies and any applicable refund terms will be presented at the time of purchase or booking.
Payments may be processed through third-party payment providers. Your use of those services may also be subject to the provider's own terms and privacy policies.
Where a specific product or service displays additional purchase, cancellation or refund conditions, those conditions form part of these Terms.
EMAILS + ACCOUNT ACCESS
You are responsible for providing an accurate email address and maintaining access to the email account used for purchases, bookings and personalized experiences.
Service-related communications may be sent when necessary to deliver something you requested or purchased.
Marketing communications are optional and may be unsubscribed from separately.
INTELLECTUAL PROPERTY
Unless otherwise indicated, the content and original materials published by Sleep State of Mind — including written content, branding, graphics, assessments, frameworks, personalized materials, editorial content and other creative work — belong to Sleep State of Mind or are used with permission.
You may view and use this material for your own personal purposes.
You may not copy, reproduce, republish, sell, distribute or commercially use our original materials without permission.
THIRD-PARTY PRODUCTS + LINKS
Sleep State of Mind may reference, recommend or link to products, services, websites or resources operated by third parties.
Some recommendations may eventually include affiliate or commercial relationships. Where required, those relationships will be disclosed.
We are not responsible for the availability, content, policies, performance or practices of third-party businesses or websites.
NO GUARANTEE OF RESULTS
Sleep is influenced by many individual, biological, behavioural, environmental and medical factors.
Although Sleep State of Mind aims to provide thoughtful, evidence-informed education and recommendations, we cannot guarantee specific outcomes, improvements or results from using our content, products or services.
LIMITATION OF LIABILITY
To the extent permitted by applicable law, Sleep State of Mind is not responsible for indirect, incidental or consequential losses arising from your use of, or reliance upon, the website, educational content, digital products or services.
Nothing in these Terms excludes rights or protections that cannot legally be excluded under applicable law.
ACCEPTABLE USE
You agree not to misuse the website or services, attempt to interfere with their operation, gain unauthorized access to systems or accounts, reproduce protected content without permission, or use Sleep State of Mind products or services for unlawful purposes.
CHANGES TO THESE TERMS
Sleep State of Mind may update these Terms as the business, website, products or services evolve.
The current version will be posted on this page with the date of the most recent update.
GOVERNING LAW
These Terms are governed by the laws applicable in British Columbia, Canada, subject to any consumer rights or other protections that apply regardless of this provision.
CONTACT
Questions about these Terms can be directed to Sleep State of Mind through the contact information provided on this website.
Sleep State of Mind
Vancouver, British Columbia, Canada